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DIESELTUFF

The Hammer Down Diesel Store

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Terms & Conditions

Don’t worry, it’s really not that hard to understand, as we lay it out in easy layman’s terms. All prices on site are in USD $. We can manually invoice in CDN $ for CDN customers, at the days exchange rate, if you are willing to pay by CDN e-transfer only. Please contact us and ask if your interested.

It is the buyers responsibility to ensure their correct verified billing address is stored in PayPal’s system, as DieselTuff states here and on your purchase confirmation, as well as your shipping confirmation, we only ship to the verified billing address stored with PayPal. No exceptions. Please make sure your shipping address matches your billing address with PayPal, as DieselTuff will not be responsible for purchases with an shipping address that is different than what is stored in PayPal’s system. Again, this is your responsibility to ensure you have the right billing address with PayPal. This is the only way DieselTuff can avoid fraud. Hope you understand.

Please do your homework before buying anything & do not buy, unless you are certain the part(s) or service(s) fit your application & you are sure you want it. Picture(s) on DieselTuff are for simple reference only & may be different in actual, specially pictures of product installed, as sometimes parts must be modified to fit certain applications. It’s up to you to research actual part(s) & what you may have to modify to have product fit your application. Any suggestions by DieselTuff for your application is just that, a suggestion. If parts don’t fit your application, this is on you, no matter what & you’re ultimately responsible for purchasing. We don’t do free exchanges or returns. It costs money to ship product & even when customer pays for some shipping, this is usually only a portion of actual cost. So it’s your responsibility to read the Refunds & Returns Policy. No cancellations of order(s) or parts after tracking has been provided. DieselTuff can not turn around or redirect product/package(s) once shipped, even if we wanted to.

DieselTuff reserves the right to change pricing or cancel orders at any time.
We will try to have your purchase(s) processed as fast as reasonably possible but will not be responsible for delays such as : shipping time, back orders, statutory holidays, union strikes, accidents or weather. When the shipping companies tracking shows delivered, your order is deemed delivered & final and “you” the customer agrees that order or portion of your order has been delivered. DieselTuff can not & will not be responsible for your order/product once tracking shows delivered. So this means you’re responsible for your package/order after tracking shows delivered and releases Mark Wilson/DieselTuff of any possible disputes or charge backs. No exceptions. So if a porch pirate or your package mysteriously disappears 1 second after tracking shows delivered, take it up with your local police & your insurance company, as Mark Wilson/DieselTuff can not & will not be responsible for your loss. By excepting DieselTuff’s terms & conditions, you release Mark Wilson/DieselTuff of any possible disputes or charge backs or claim of loss. Period.

All returns, cancellations and warranty conditions are at DieselTuff’s discretion. All returns must have a RGA# & be unused and in the original unopened, sealed packaging. No returns or warranty of electrical products, period. No exceptions. Any warranty consideration is at DieselTuffs discretion and “you” the customer must contact DieselTuff by email to discuss any possible warranty consideration and is DieselTuffs sole decision wether to help out in any way. DieselTuff will not reimburse “you” or anyone else, if you decide to work on or have a shop work on any product purchased through DieselTuff. No exceptions.

By excepting the Terms & Conditions on DieselTuff’s site, it is deemed you have read the Refund and Returns Policy and agree to this policy.

Since DieselTuff sell’s a wide variety of products from a large number of suppliers, warranty consideration and approval for products not manufactured by DieselTuff, is covered by the original manufacture if eligible. This means DieselTuff does not carry/handle other manufacturers warranties. The customer is responsible to fill out and send in warranty cards directly to the manufacture which may hold a warranty of the product if eligible. DieselTuff isn’t responsible if product doesn’t carry a warranty. The consumer must contact the original manufacturer directly to obtain the proper steps for any warranty consideration. Turbo’s & Injection pumps generally carry a 6 month limited warranty only & some of these parts are manufactured in Bosch’s & Holset’s & Cummins off shore factory’s & their North America’s manufactory warranty doesn’t apply. Please be aware of this. DieselTuff or our various suppliers do not cover any shipping, brokerage, labour, or related damage costs for any possible warranty claims.

Warning: Whether buying stock or a performance part(s), we do not warranty any product, nor is DieselTuff responsible for any damage, loss of use and or injury resulting in use of any of the part(s) sold. From but not inclusive to : misuse, abuse, mis-matching, over-revving, poor lubrication quality, contamination, installer error or any other related damage, un-related, personal damage, material damage and or any costs incurred from the failure of any part(s) DieselTuff sold. Performance parts are exempt of ANY warranty period. USE PART(S) AT YOUR OWN RISK.

If you don’t agree with any of DieselTuff’s terms, conditions, warranties and Refund and Returns Policy, don’t check on agree to the terms & conditions to purchase from DieselTuff/Mark Wilson.

By clicking on agree to DieselTuff’s Terms & Conditions, you agreeing to all and everything above on this page, as well as Refund and Returns Policy.